Terms and Conditions – Steel And Denim

Welcome to Steel And Denim. These Terms and Conditions govern your use of our website and your purchase of products from steelanddenim.com. By accessing or using our website, or by placing an order with us, you agree to be bound by these terms. Please read them carefully before proceeding. If you do not agree with any part of these terms, you should not use our website or purchase our products.

1. General Information

Throughout these Terms and Conditions, “we,” “us,” and “our” refer to Steel And Denim. The term “you” refers to the user, customer, or visitor of our website. These terms apply to all users of the site, including browsers, customers, and contributors of content.

We reserve the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page. It is your responsibility to review this page periodically for updates. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

2. Website Content and Intellectual Property

All content displayed on steelanddenim.com, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Steel And Denim or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, display, sell, license, modify, or create derivative works from any content on this website without our express written consent. All trademarks, service marks, and trade names appearing on this site are the property of their respective owners, and unauthorized use is prohibited.

Information on this website is provided for general informational purposes only and is subject to change without notice. While we strive to ensure accuracy, we do not warrant that the content is complete, current, or error-free.

3. Products and Pricing

We make every effort to display the colors, features, and specifications of our products as accurately as possible. However, actual colors may vary depending on your device display settings, and we cannot guarantee that your monitor’s display will be accurate.

All prices listed on steelanddenim.com are in the currency indicated at checkout. Prices may vary from those offered in physical locations. We reserve the right to change prices at any time without prior notice. Despite our best efforts, occasional pricing errors may occur. If a product is listed at an incorrect price, we reserve the right to refuse, cancel, or refund any orders placed for that product, even after an order confirmation has been sent. In such cases, we will notify you and provide the option to repurchase at the correct price or cancel your order for a full refund.

4. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase the selected products. All orders are subject to acceptance by Steel And Denim. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Once your order has been accepted, we will send you an order confirmation via email. This confirmation does not constitute a guarantee of fulfillment, but it acknowledges that we have received your request. In the event that an item in your order is out of stock or unavailable, we will contact you to arrange a refund, exchange, or credit for the affected items.

5. Payment

We accept a variety of secure payment methods, including major credit cards (Visa, MasterCard, American Express), digital wallets (PayPal, Apple Pay), and buy now, pay later services (Afterpay, Laybuy, Zippay). All payments are processed through secure third-party payment gateways, and we do not store your full payment details on our servers.

By providing payment information, you represent and warrant that you are authorized to use the selected payment method. We reserve the right to request additional verification, such as identification or proof of payment method ownership, before processing certain orders. If such verification is not provided, we may cancel the order and issue a refund.

6. Returns, Exchanges, and Refunds

We want you to be satisfied with your purchase. Our return, exchange, and refund policies are designed to provide clarity and fairness. Returns are accepted on eligible items within the specified return window, provided the items are unused, in original condition, and with all tags attached.

Refunds are not provided for change of mind or if an item does not fit, except where required by applicable consumer law. In such cases, we may offer store credit or an exchange. For faulty items, we will arrange for assessment before issuing a replacement, refund, or credit as appropriate.

For detailed information, please refer to our full Returns Policy, which is available on our website and forms part of these Terms and Conditions.

7. Authority to Leave

If you authorize us to leave your parcel without a signature, you assume responsibility for the order once it has been delivered to the specified address. We are not liable for any loss, damage, or theft that occurs after delivery under an authority to leave instruction.

8. Limitation of Liability

To the maximum extent permitted by law, Steel And Denim shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the purchase of our products. Our total liability for any claim arising from these terms or your purchase shall not exceed the total amount you paid for the applicable order.

We do not warrant that our website will be uninterrupted, secure, or error-free, nor do we guarantee the accuracy or reliability of any information obtained through the site. You agree that your use of the website is at your sole risk.

Our website may contain links to third-party websites or services that are not owned or controlled by Steel And Denim. We are not responsible for the content, privacy practices, or terms of any third-party sites. The inclusion of any link does not imply endorsement by us. You access third-party websites at your own risk.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from or relating to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Australia, unless otherwise required by applicable consumer protection laws in your country of residence.

11. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, available on our website, explains how we collect, use, and protect your personal information. By using our website and providing your information, you consent to the collection and use of your information as described in the Privacy Policy.

12. SMS Marketing Communications

By opting in to receive SMS communications from us, you agree to receive transactional messages (such as order updates and abandoned cart reminders) and, where consented, marketing offers. You may opt out of marketing messages at any time by replying STOP or following the unsubscribe instructions provided in our messages.

Consent to receive SMS marketing is not a condition of purchase. Standard message and data rates may apply depending on your mobile carrier.

13. Loyalty Program

Our loyalty program is available to individuals who sign up via our website or in person. Membership is subject to the specific terms outlined at the time of enrollment. We reserve the right to modify, suspend, or terminate the loyalty program or any member’s participation at any time without prior notice. Loyalty points are non-transferable, have an expiration period, and may be forfeited in connection with returns or exchanges as detailed in the program terms.

14. Force Majeure

We shall not be held liable for any delay or failure to perform our obligations under these Terms and Conditions if such delay or failure is caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, supply chain disruptions, or acts of government.

15. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have any questions about these Terms and Conditions, please visit our website at steelanddenim.com and use the available support channels to get in touch. We will respond as promptly as possible.

Thank you for choosing Steel And Denim. We appreciate your business and are committed to providing you with quality products and a transparent shopping experience.

— The Team at steelanddenim.com